Recensioni (5.673)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
14 luglio 2022

Son derece kullanışlı. Tek sorun instagramdaki postları veya imajları göstermiyor olması. Referans olarak müşterinin yardım istediği sayfayı ve resmi göstermesi son derece güzel olur.

POA VEGAN SHOP
Turchia
Circa un mese di utilizzo dell’app
10 marzo 2022

I use the app to reply to message. I like getting the notifications when I have a message. I do not like that I have to hold the swift key to go to a second live in a message because when I hit enter, it automatically sends the message.

Sweetovendelights
Stati Uniti
Circa un mese di utilizzo dell’app
Shopify ha risposto 23 marzo 2022

Thank you for taking the time and sharing this feedback with us! We're happy to hear that you like getting the notifications and using our app to reply to customers. We can also see why having to hold the shift button in order to create a new line is causing some problems, and we'd be happy to share your feedback with our development team. Cheers! -Elias, Shopify Support

19 agosto 2022

It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.

Odin Furniture
Australia
Circa un mese di utilizzo dell’app
Shopify ha risposto 6 settembre 2022

Thank you for writing your review and for sharing with us your experience using Shopify Inbox thus far, and I'm glad to hear that it's proven useful! I can see why allowing customers to get in touch without having to provide this information would make it easier for them to reach out, and I will be sure to pass this suggestion onto our development team. Thanks again. -Victor, Shopify

11 novembre 2023

good

PoshGlams
Stati Uniti
Circa un mese di utilizzo dell’app
7 agosto 2023

El servicio de shopify inbox es bueno pero estaría mejor que fue in-app y no otra ventana. Esa función haría que la mensajería sería más rápida y eficiente.

Vanguardia Joyera
Messico
Circa un mese di utilizzo dell’app
30 gennaio 2021

this not a bad little app. very easy to navigate.I really like this App. Thank you For your help, and the vision you make for everyone to become an entrepreneur.

Legging Society
Stati Uniti
Circa un mese di utilizzo dell’app
Shopify ha risposto 9 febbraio 2021

Hi Legging Society, thanks for leaving a review.

We are glad you find the Shopify Chat app easy to navigate. We hope that it helps to communicate with your customers and grow your business!

If you have any feedback or have any questions at all, please do send us an email directly at ping@shopify.com or via the support link inside the app on your phone.

Thanks again,
Ruby C.
Senior Support Specialist - Ping

11 agosto 2023

I'm still learning and don't have any complaints yet other than it doesn't appear customers can text through here or use any other method but the chat. A few years back when I tried shopify out, they had a Shopify Chat App that had all used all methods and it glitched a lot (I was an Android user and it was mainly for iOS). This is definitely much better.

The Petty Wife T-Shirts
Stati Uniti
Circa un mese di utilizzo dell’app
4 aprile 2022

What a pity that we cannot use one Shopify Inbox for 2 shops at the same time (if U want to use Inbox for next shop U need to log out and login). Other things are really great!

4kidspoint.pl
Polonia
29 giorni di utilizzo dell’app
Shopify ha risposto 20 aprile 2022

Hi there, 4kidspoint.pl. Thanks so much for taking the time to leave a review for Inbox! Your feedback regarding not being able to switch between stores in app has been a feature requested in the past! I'll put forward an additional feature request to the team on your behalf, so they can be reminded how much this functionality is desired. If you have any additional feedback for us, feel free to reach out! -Imogen, Shopify Support

24 settembre 2022

I find it hard to use on the mobile app, but desktop is ok. I didn't realise there was an option to turn on notifications on the desktop which would have been useful early on.

GCM Collection
Australia
28 giorni di utilizzo dell’app
7 aprile 2022

Très bon plugin, des fonctionnalités intéressantes, directement liés à shopify et Facebook. Avant je dépensais plusieurs centaines d'Euros par mois pour un service équivalent, le fait qu'il soit gratuit est un gros plus. Il y a par contre plusieurs axes d'améliorations enviable, l'idéal étant qu'il puisse fournir un service comparable à celui de Tidio (par exemple)

Housse De France
Estonia
28 giorni di utilizzo dell’app