Recensioni (4.753)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
16 febbraio 2024

Its a easy way to keep in touch with customers

Horizon Bazaar
Stati Uniti
10 mesi di utilizzo dell’app
22 marzo 2024

Excellent service to have. I love it.

TheRooSport
Stati Uniti
9 giorni di utilizzo dell’app
Data modifica: 27 marzo 2024

Works well for us to date. Easy to set up and configure.

Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Hic!
Regno Unito
20 giorni di utilizzo dell’app
15 febbraio 2024

Tekee työnsä. Ei mitään hienouksia, mutta perusasiat toimii

Taika-korut
Finlandia
8 mesi di utilizzo dell’app
31 gennaio 2024

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

Eureka Fabrics
Stati Uniti
Oltre 4 anni di utilizzo dell’app
23 febbraio 2024

its really good

Valor
India
3 mesi di utilizzo dell’app
23 febbraio 2024

Good But Need More Update

KmuKart
India
2 mesi di utilizzo dell’app
29 gennaio 2024

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).

The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

JUUK
RAS di Hong Kong
Oltre 4 anni di utilizzo dell’app
14 maggio 2024

New to it but so far, easy to use and very handy for customers to get in touch!

Gilded Ferret Jewellery
Regno Unito
Circa 19 ore di utilizzo dell’app
24 marzo 2024

so far so good. I have not gotten many messages yet

mwfitnesstime
Stati Uniti
5 giorni di utilizzo dell’app