Shopify Inbox

Genial para conectar con los clientes de una forma facil y directa !1

Fantastic app that allows customers to contact you instantly.

Inbox sends notifications to my phone and that allows me to rapidly respond to customer questions and requests.

pas mal

Excellente application qui fait le job.
Petit point d'amelioration, les reponses automatiques du chat ne sont pas traduites

its good

Title: Seamless Customer Connection Made Easy with Shopify Inbox!

Rating: ⭐⭐⭐⭐⭐ (5/5)

As a business owner, connecting with our customers has always been a top priority. We've tried various tools and platforms, but none have come close to the efficiency and effectiveness of Shopify Inbox. This app is an absolute game-changer when it comes to communicating with our customers, and it has significantly improved our overall customer experience. Here's why we highly recommend Shopify Inbox:

1. Centralized Communication: Shopify Inbox brings all customer interactions under one roof. From emails to chat messages and social media inquiries, everything is organized in a simple and intuitive dashboard. No more juggling between different platforms to reply to customers.

2. Real-time Messaging: The app's live chat feature allows us to respond to customer queries instantly. Customers love the quick response times, and it has undoubtedly boosted our reputation for excellent customer service.

3. Mobile Accessibility: Running a business often means being on the go. The Shopify Inbox mobile app enables us to stay connected with customers, answer questions, and manage orders even when we're away from our desks. It's incredibly convenient!

4. Automated Responses: With the help of customizable autoresponders, we can handle common queries effortlessly. Whether it's a shipping update or a simple thank-you message, Shopify Inbox takes care of it, saving us valuable time.

5. Order Tracking: Keeping customers informed about their orders is crucial for satisfaction. Shopify Inbox allows us to send tracking updates directly to customers, reducing the number of "Where is my order?" inquiries.

6. Personalization: The app also allows us to view customer profiles and order history. This data helps us personalize our responses and offer tailored recommendations, making customers feel valued and understood.

7. Tagging and Categorization: Managing a growing customer base can be overwhelming, but Shopify Inbox's tagging and categorization features simplify the process. We can sort conversations based on priority, order status, or any other criteria we choose.

8. Integration with Shopify: As expected from a Shopify app, Shopify Inbox seamlessly integrates with our store, making it a natural extension of our workflow. There's no need for a steep learning curve; we were up and running in no time.

In conclusion, Shopify Inbox has revolutionized the way we connect with our customers. It has not only streamlined our communication but also helped us build stronger relationships with our clientele. The convenience, automation, and personalization options are worth every penny. If you're looking for a tool to elevate your customer service game, we wholeheartedly recommend Shopify Inbox. It's an invaluable asset for any business wanting to create an exceptional customer experience.

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

Die App ist super. Dadurch, dass sie direkt an Shopify angebunden ist kann man jede Anfrage problemlos einem Kunden zuordnen und hat so schnell eine Berarbeitung der Anfrage geschaffen.

I love to use Inbox to communicate with my customers. I find it much better than email. I can recommend it. Also the integration is very easy. I believe our web shop visitor like to use the tool, as well. It's quicker for them than using the contact form.