Shopify Inbox , 4.353 recensioni

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 77% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
11 gennaio 2024

The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.

Mootes
Svizzera
6 mesi di utilizzo dell’app
Shopify ha risposto 13 gennaio 2024

Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support

25 marzo 2024

This is a really good way to be in touch with your customers and hence convert more

The Coconut Store
India
4 mesi di utilizzo dell’app
21 marzo 2024

enjoy the ease of contact with customers questions

OneStopDIYShop
Stati Uniti
Circa un mese di utilizzo dell’app
20 febbraio 2024

Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.

GHW
Nuova Zelanda
Oltre un anno di utilizzo dell’app
23 marzo 2024

We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?

Sequent Microsystems
Stati Uniti
1 giorno di utilizzo dell’app
16 febbraio 2024

Got instant messages from customers, enhancing sales !

LittoHot
RAS di Hong Kong
Quasi 2 anni di utilizzo dell’app
Data modifica: 27 marzo 2024

Works well for us to date. Easy to set up and configure.

Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Hic!
Regno Unito
20 giorni di utilizzo dell’app
26 gennaio 2024

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

SUMSTUFF4U
Stati Uniti
4 mesi di utilizzo dell’app
Data modifica: 19 febbraio 2024

very helpful app, has been used by self and customers quite a lot

12345

DaddyPop Ltd
Regno Unito
4 mesi di utilizzo dell’app
17 aprile 2024

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

MASSIMA RITA
Cile
Oltre un anno di utilizzo dell’app