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Me gusta ahora con los agentes antes me parecía básico. Unico detalle a mejorar: la personalización del widget para hacer la letra mas grande o el icono mas grande si q se pueda personalizar aun mas.
Da mobile funziona molto bene, da pc desktop si perdono troppi secondi prima di arrivare alla chat vera e propria. Un'altra cosa importante, se un cliente ha nel frattempo un carrello, lo stesso si può vedere nella colonna a destra ma la descrizione delle varianti viene nascosta.. ed è importantissima.
Jól működik. AI asszisztens hiányzik belőle.
Illetve jó lenne, ha a FAQ beépíthető lenne 2-3 szint mélységű menürendszerrel.
Easy to use. let's me know immediately when a customer is using the chat feature on my website. Sends notifications so I can respond quickly,, and you can set up some instant response for common questions.
Great App with added benefit of auto response and linking products. Room for improvement on HUD/user interface for Unread messages and managing messages. All around pretty great though!
It works well, but it'd be nice if it had more data as to the customers activities on-site....Zoho apps have this and their not native...I'd think it to be quite easy to include this on a native shopify app.
Thanks for the kind words and the thoughtful suggestion. Deeper visibility into on-site customer activity is a great idea for Inbox, and we've shared it with the team that builds the app. If you'd like a rundown of the customer context available in conversations today, our team at help.shopify.com/support is happy to walk you through it. We appreciate you taking the time to share this.
Sometimes messages that are read and replied to still show as a new message.
Other than that its a good feature. Easy to use with fast prompts.
Very Good, the only problem is when sending an image the customer cannot open it when they receive it from us.
Not too difficult to use, with the chatbot assistance.
より細かな接客ができカゴ落ちも減りました
