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It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.
It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.
Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.
The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.
The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.
Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!
Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!
Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.
It is a good tool to stay in contact with customers in a faster and more dynamic way then through emails.
This app works well for us. It was easy to set up and works seamlessly with the website. Can be used with various devices so it's easy to chat with customers.
The app allows for increased sales of products by putting the customer at ease about the purchase.
Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff
Works well, and we don't have to worry about adding a 3rd party chat app.
Easy to use and get notifications from customers per set-up