Shopify Inbox

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

Works well, and we don't have to worry about adding a 3rd party chat app.

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

No problems here. The app seems to be working great. I have made several new contacts; everyone here seems quit friendly.

It's very useful and gives customers a way to contact us without going through piles of emails. It also identifies spam and enables you to block senders you don't want to be in communication with.

Recommended.

Makes contact with my customers a breeze.

Only updated needed is I shouldn't have to click out of a message and click back into it to mark as unread if I have the log active on my screen and the customer messages.

Nice to have the option of using this app instead of a paid one.

Wish it could be Text not e-mail....

It works. It's nice to have the mobile app too so I can respond to customers during precious family time, like Christmas morning. lol. Seriously though, I do like getting back to customers in a timely manner so I don't lose the sale, and Inbox works seamlessly.

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two