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That's a very professional looking and easy to use app! Totally amazing in my opinion AND it's got an app for your phone so you can answer on the go!
Very nice app.
I like the fact that I can directly communicate with customers and solve their problems.
It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.
Me facilito el contacto con todos mis clientes y la resolcuion de dudas en tiempo real. Gran aplicacion la recomiendo apmpliamentte
It's a great app! Mostly useful, does its job well!
The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
It's great so it doesn't get confusing between my emails.
it is convenient and fast
App works flawlessly. Great Job, Thanks
I would like the cell phone to work as a whatsapp, sometimes you have to enter the email every so often and I do not realize that there are messages pending to answer because the cell phone app does not notify. other than that all good.