Shopify Inbox

The inbox used to be easy but for some reason, it's not anymore. I haven't been able to respond to inquiries since June 11th and I have no idea why. I even checked the user permission to see if I gave email permissions to my colleague and there wasn't anything there.

So, I don't know what's going on but this has made me and my store look bad. If I can't provide customer support, what's the use of having this thing? I'm very disappointed right now. I won't cancel just yet but do expect this problem to be fixed ASAP.

I've never had issues with Shopify in the past and I am confident this problem will be fixed but for now, I have to be honest with my review. It's not a good one at this time. That will change once I see the problem fixed.

I think this option is pretty useful for my customers. You can just go in and write a quick question in the chat. In a few months of using it, I haven't found any problems.

good work your app

So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.

A great tool to stay engaged with clients!

best

TOP mais j'aimerais faire en sorte d'envoyer un premier message lorsqu'un client se connecte et je ne sais pas comment faire.

빠르고 편한 응대, 소비자 요구사항 쉬운 분별가능

Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.

there is no unsend option or Text bold feature