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good and easy, simple to install and desktop version also available. It can be installed on any mobile device too
Hi Wayanad Green Fresh, thank you for the 5 star review!
I'm so glad to hear that you found installation and using the app easy! We always recommend that users should install Shopify Ping app on a mobile device in addition to using our desktop version of Ping (shopifyping.com) - that way notification won't be missed!
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Thanks again,
Ruby C.
Senior Support Specialist - Ping
Super application simple , fluide et fonctionnelle, c'est tout ce qu'on demande, en plus gratuite bravo !
great app recc! Managing social media message at once and saves you so much time while turn messages into customers! It would be great if could integrate with your email provider. 5 stars
I enjoy that I can quickly interact with our customers and directly link or recommend products to them.
Great app and great service to connect with customers on your website. Shopify is the greatest creation in life.
It helps us communicate with our customers. It could be improved if they gave more options on where it is located on the website.
Hi, there. Thanks so much for leaving a review for Shopify Inbox! We're happy to hear it's helping you communicate with your customers! Your suggestion regarding customizing where the the chat can be located on your website is a fantastic idea! I will bring that feedback to our Product Team so they can look into bringing this functionality to live. In the meantime, you may be able to hire a Shopify Expert to edit your theme coding so you can move your Inbox window into the desired location. You can look through the list of potential Experts at the following link: https://bit.ly/3HkZ0R4. Thanks again for leaving a review for us! -Imogen, Shopify Support
Transformed our ability to quickly react to customer enquiries and being able to extend support. Has had a definate positive impact on being able to turn an enquiry into a definate sale.
I recommend this tool 100%. Is easy, friendly, and very convenient to use. Keep real-time track of the visitor to your store. Help you to answer their question about your products or services and the most important new leads for future campaigns or promotions. Don't waste your time...download and install today.
Helpful for fixing customer queries in real time. Allows us to stay on top of our communications and deliveries.
I'm delighted to hear that the Shopify Inbox app has allowed you to better manage communication with your customers and stay on top of queries as they come in. Thank you for writing your review and sharing your experience using the app here. -Victor, Shopify Support
very useful and professional. The customers contact with us easily and we can reply to them offering a good service.
Thank you for writing your review and I'm delighted to hear that the app has helped you stay in regular contact with your customers! We appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support