レビュー (4,736)

総合評価
4.8
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の14%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
編集日:2023年7月9日

Simply fantastic this app! It has been extremely useful. I leave here a suggestion that would be very useful for me and probably for many other users: to put an API to able an artificial intelligence chatBot integration in the shop/website chat

tnDiamond
ポルトガル
アプリの使用期間:1年以上
2023年9月23日

I love it the app is very easy to use,

Lorain Gabriel Store
アメリカ合衆国
アプリの使用期間:11ヶ月
2022年6月9日

It works good but need little more improvement in accuracy, notification and instigation. Overall works good.

Mountainor
インド
アプリの使用期間:1年以上
2022年11月11日

Easy to use, easy to set up and easy to organise. Links with my store with ease. Would be good to be able to answer messages within my admin. Other than that, good app.

Maddie & Jack's Playground
オーストラリア
アプリの使用期間:1年以上
2022年4月26日

App works great and exactly as expected. If there was a little more customization and an "I'm away" type feature that could be toggled on/off, it'd be perfect. With that said, for the price, it totally meets our needs!

Xena Workwear
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2022年5月28日

Thanks so much for taking the time and writing this review! We're delighted that you're enjoying our app and it's meeting your needs. We appreciate your feedback about having more customizations and an away mode, and we'd be happy to share these suggestions with our development team. Much appreciated! -Elias, Shopify Support

2020年11月19日

I appreciate that this is a free app supplied by Shopify for which I am grateful. However, it has nearly no customization, notifications through Ping Android App are appallingly bad and inconsistent and so often I get messages but don't know until the customer has left. No time stamps on messages means you don't know whether customer left 1 minute ago, so might be able to recover via Email immediately or whether it was 1/2/3 hours before. Some of us SME owners are too busy at the moment to keep checking their phone just in case someone messaged. Am now looking at paid alternatives unfortunately.

Ab Fab Textiles
イギリス
アプリの使用期間:1年以上
Shopifyが返信しました 2020年11月23日

Hello Ab Fab Textiles, thank you very much for this great feedback! This is exactly what we need to know in order to improve the app.

Customizing the Android version is something we are working on and will be releasing more features soon. It's a big request from merchants right now.

While time stamps are there for the day, they are not available for the hour - again, this is something we are working to release.

But I will also follow up with a personal email to you, as I think we can discuss this further. Please keep an eye on your inbox for an email from me.

Hope that helps!

Best regards,
Veronica N.
Senior Support Specialist - Ping

2022年4月28日

I love that my staff can handle messages coming into the website and FB all in one place without having to access my FB account. It also gives us a way to see the conversations, so we know what is going on.

Creme De La Creme Boutique
アメリカ合衆国
アプリの使用期間:1年以上
2022年8月1日

Pretty Good! But I have to sign in every time rather than get an instant response by email ... all good though!

toyscardsnbikes.com
カナダ
アプリの使用期間:1年以上
2022年11月10日

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Lux 47 Co.
アメリカ合衆国
アプリの使用期間:1年以上
2022年4月11日

Gosto bastante desta app, e se procuram uma app gratuita para adicionar um chat ao vosso site, esta app é a correta. Em termos de melhorias acho que no futuro seria interessante podermos customizar a aparência do chat por exemplo quando estamos off da loja. Obrigada :)

THE 31 NUMBER
ポルトガル
アプリの使用期間:1年以上