Shopify Inbox

It helps, but since it goes back to their email, I am not having much luck contacting them again.

It's a great way of keeping in contact with customers, as and when they require help.

So far so good. Works well and I'm happy with it.
Thank you.

It's a great way for customers to get in touch with us immediately.

quick and easy to use

I love this app, it gives me insight into products

It works really good, but there are some things which you can't change.

1.) There are only pre fixed position for the chat symbol. For us you have to put it very high and this doesn't look good.
2.) You are not able to change the chat symbol to match the CI of your site.
3.) It's not possible to make the chat bubble small enough, even on the smallest size it's really big, especially on mobile.

So if you are looking for something more designable, I would recommend something different.

Really great app. Allows for efficient communication with visitors.

The app has performed very well and provides my clients another way to communicate with us.

It's great so it doesn't get confusing between my emails.