レビュー (4,689)
絞り込む
-
評価順
It seems to be a really good way to engage with customers and I love the fact that if you miss their question, you can actually email an answer to them.
繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。
Duidelijk en eenvoudig te gebruiken
It works very well. I love that I can set the available hours and that I receive an email when someone submits a question.
Dev team finally fix shops switching function and it works.
Suggestion:
1. Add "Long press msg to reply" function like whatsapp, so seller can reply each questions precisely in inbox.
2. Add "Recall / Delete" function which both parties type wrongly.
3. Improve uploaded picture quality, we need display HD pic.
4. Just copy everything from whatsapp will do.
Shopify Inbox is great! Hope Shopify will create more free apps like this for merchants.
お客様からの問い合わせに対応しやすい良いアプリだと思います。
Easy to set up and easy to use. I like that I can easily reply on my phone or on my computer. And it blends nicely with my store.
Poor customisation, chat message received time lag, overly complex sales channels with apple chat and messenger. Could be greatly improved, now we are looking into a third party chat option. Also just don't like the aesthetic of the chat button.
Hello A.BCH, thank you for your honest feedback and review!
We are always improving the app, taking merchant feedback like yours is very serious business for us. We will be addressing several of your concerns in future releases, so would love for you to keep the app or come back to it later.
If you wish to share more of your super helpful feedback, feel free to reach out to our team directly at ping@shopify.com. Thank you!
Best regards.
Veronica N.
Ping Support
非常好用，唯一缺陷是中国大陆的手机没有办法登录。