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The app has helped us easily communicate with customers which in turn has increased our sales. The only thing I've noticed is it goes down once in awhile and I need to re-signin. Overall - it's been great.
Thanks so much for your review! We're glad to hear you're enjoying the app overall. If you continue experience issues with it, feel free to contact our support team and they'd be happy to do some troubleshooting with you: https://bit.ly/2AWw5VA. Cheers! - Brie, Shopify Support
it works well, a lot of solicitors use it to contact me and its annoying but otherwise its ok. I shut it off for a while then noticed a few people have tried to contact me.
Too good for a website.Go for it............................................................................................................................................
Works pretty well. Simple but efficient and free. The only issue is when sending a product to a customer, it shows some HTML code.
Thank you for taking the time and sharing this review. We're glad to hear that our app is working well for you! If you need help with fixing the the HTML code appearing on the template, then this is something that our Support team can help you with. Please visit the Shopify Help Center (https://bit.ly/3ttBpXi) and log in to your account to create a support request. Cheers! -Elias, Shopify Support
This app helps me to connect with customers directly, whilst answering any questions that they might have. Would definitely recommend!
The ability to communicate with customers is invaluable. I did notice that you can now see what the customer is viewing. That helps a lot.
This app saves me time. I don't have to log into different accounts to check my messages. Even though I am fairly new with Shopify I find this app works well for me.
It is very helpful and easy to use. Hate getting solicitation messages, but it is great to communicate with customers.
Shopify inbox is a good tool to connect the customer with our customer service. I would like that of all the functionalities that it has, i request to Shopify inbox place a dot indicator online and offline status in the dialog box, finaly, they could add the visualization of IP and place a location point in real where the user who visits our online store contacts us.
As a basic chat that you can easily put on your website it works like a charm. I wish it had some more features, but I will continue to use it and hope for more features in the future.