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Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.
Love this App! Brings me communication from all my other apps to one location. Helps me to keep track of conversations across all my marketing outlets and quickly respond to my cusotmers. only downfall is i get messages all the time. this app does not abide by my store hours
Es muy buenas me encanta esta App. es muy amigable hacia el público en general quienes también se sienten cómodo con la app
The app is amazing for business and really allows you to keep on top of customer inquires. It's a great opportunity to provide customer support, avoid chargeback and even make sales!!!
It is ok, but I would prefer to have the people contact directly on my email if they need something, that way I see it and do not miss anything.
so far I like it. It have every thing I need to support my custumers. I sugest you try it.
I use to use whatsapp. but it get confuse with my personal afairs. also here in case Im not online, it will sent me an email with the user questiuon and detels. really good
I love this - it allows me to provide assistance, share products and give discounts from anywhere! Highly recommened.
Parfait, l'interface sur téléphone et ordinateur est très bien pensée. Il ne manque plus qu'une app pour ordinateur !
This app has been amazing for help us communicate with our customers and site visitors. We are so happy to be able to help them through this app. It's easy to use, connects to our Facebook messenger and works super smoothly.
Hello Arvada Craft Fair, what a wonderful review, thank you!
I am so pleased you are finding the app smooth and easy to use. I hope this is leading to some great interactions and more sales!
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Thank you very much Shopify for developing such an app. Facebook Messenger, Instagram Direct Message and all the messages that come to the chat box I have added to my website are at hand thanks to the same mobile app. I can also assign team members. Thus, the appropriate team worker writes the answer. I couldn't believe it when I saw it. Seriously, I said this is a free app :) I would definitely recommend it.