Shopify Inbox

I like this app, it has landed me some good sales one way or another. Its a good way to start a conversation with a customer. My only problem with it is that it needs to have an option to block fake users.
I nearly removed the app as I was getting spammed with suspicious links from what was clearly a bot. It has stopped for now though.

I like how Shopify Inbox connects my chats and makes it easy for me to respond quickly to my customers. I recommend to anybody who is on business to connect their chats together in one place with Shopify Inbox for easy control.

Why we cannot give negative stars?? Minus 1000 for us, it installed by itself on a perfectly working chat (Ping) and is now asking our customers for their phone number to start a simple chat, we basically lost every contact with our customers, shame on you!

I love this app, but now it's not showing in my store. I need some help, please. I sent a few emails asking for support but no reply yet from support.

excelente app, aunque hay mejoras que se pueden implementar, por ejemplo: poder habilitar que el cliente suba alguna imagen, cada vez que un cliente vuelve a usar el chat se pierde el historial del chat anterior, falta poder buscar texto en una conversación,

We got this app with the hope of converting site traffic into sales. Unfortunately, this app has been crashing from the start. 1. We're able see msgs being sent from the site but receive error msg when trying to reply:
3. Unable to open the App after closing, kept getting the 'white screen of death' with the Ping logo
4. At app startup, keeps going back to setup: 'Add Shopify Chat'

Love this app, as it helps our visitors to contact us and solve their problems and certainly it helps us in CRO. The only suggestion, I have for the developers is that please give more customization options and also give the option to move the chat icon around freely.

Simple and straightforward to setup and enables give better access to customers and site visitors in order to foster better engagement.

works really well, pop ups on your phone, can tag items for customers so see, and i love how you can customise your auto answers

Of all the live chats, this one is one of the best. The biggest issue I have with it is the lack of support for people to send emails directly in. If they had this I would definitely use it, however due to the lack of this I still require some other software to manage when people reply to emails that are sent.