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Easy to use and seamless setup. Does everything that we need it to so really can't ask for much more.
This app is really handy for collecting messages from multiple platforms - saves me time and I don't miss as many things. A big improvement would be allowing us to see messages and respond to them from inside our store dashboard without having to click and open so many additional windows.
Thank you for writing your review and I am delighted to hear that the Shopify Inbox app has been a useful tool for you and your business. We appreciate you taking the time to share your feedback with us with regards to how the app can be improved and I will be sure to pass your suggestions onto our app development team. -Victor, Shopify Support
It's awesome. Thanks for adding this, Shopify! Hoping to see much higher conversion rates with this chat enabled on our store.
Hello Dormi, thank you for the awesome review!
So glad to hear that you chose Shopify Chat app to establish connections with your clients. I hope this leads to increased conversations and conversions.
If you ever need help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
All the best,
Ruby C.
Senior Support Specialist - Ping
Can not change the language. Can not delete sections. Can not customize for convenience.
Why lunch a product that is not ready!?
Fast, and I can give customers answers straight away. Saves time to answer than email. A great way to connect!
Really good app - not just for messaging with customers but also the FAQs and quick answers. Just hope that promised Instagram link works well.
One request is that variants can be linked to from the app linked to the generic product type isn't good enough.
We're delighted to hear how you feel about our app! We can definitely see that linking variants or having product identifiers can be an improvement, and we'd be happy to pass this request to our developers. Thank you for taking the time and sharing this feedback! -Elias, Shopify Support
Integrates perfectly and great use for multi channel integrations. One of the best i've used in the market . Doesn't conflict with other plugins.
The app is fantastic however the only downside is the tracking details lack information. It just tells you that the order is either fullfilled or unfulfilled which is insufficient for clients.
Great Experience
I like it!