レビュー (5,771)

総合評価
4.7
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の14%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年9月23日

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THE NEWAVE STORE
アラブ首長国連邦
アプリの使用期間:約2ヶ月
編集日:2020年11月14日

AMAZING. I have customer all the time ask about their order and an update. This app does all of that for me. Sends thank you emails, sends welcome emails. Its like having a personal assistant who knows what you need.

The Monogramming Momma
アメリカ合衆国
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年11月16日

Hello The Monogramming Momma, thank you very much for taking the time to leave an amazing 5 star review!

I am super pleased you understand the importance of your time, and the automated order lookup feature was designed with that in mind. We know your time is valuable, so many tasks like order lookup can now be done for you!

The Kit marketing assistant is a fantastic tool as well, helping you free up more of your time so you can concentrate on other aspects of your business. Congratulations, and I hope this increases sales for you!

Get in touch if you need anything else, our team can be reached at ping@shopify.com

Best regards,
Veronica N.
Senior Support Specialist - Ping

2020年1月29日

It's unfortunate that this can only be used on my phone... I have multiple support representatives that work at a desk... I want to have them on the computer typing their responses not staring at their phone the entire time.

Insight Apparel
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年12月1日

SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.

EGIFTHOME
アメリカ合衆国
アプリの使用期間:4ヶ月
2020年5月6日

I was very disappointed when i saw that you did not have the application for Android, it's extremely unfortunate the application looked really good.

La boutique des gothiques
フランス
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年5月12日

Thank you for your feedback. We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat.

You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".

2022年8月12日

Só os avisos de mensagens que estão chegando atrasados, mas fora isso é um aplicativo muito bom. Gosti

Anttiopa.com
ブラジル
アプリの使用期間:4ヶ月
2023年7月23日

Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password

ELECTROROYAL
アルジェリア
アプリの使用期間:3ヶ月
2022年9月28日

It helps me put all the responses in one place which saves me time and money. I love being able to reply to everyone in one place.

Copious Crafts/BettesMakes
カナダ
アプリの使用期間:4ヶ月
2022年9月9日

Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.

Darby Scott
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年7月18日

Tenho tido um bom aproveitamento com o app pois os clientes sempre usam esse canal de comunicação para manter contato.

Bobistore
ポルトガル
アプリの使用期間:4ヶ月