レビュー (5,757)

総合評価
4.7
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の14%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年11月12日

Works good. Very simple.

Alpaca Mic
アメリカ合衆国
アプリの使用期間:4日
2022年7月8日

the app is good, but you need to improve the message box I cant scrol down when I press entire , also I can't delete the massage if I sent it by mistake

ProMommy
アラブ首長国連邦
アプリの使用期間:2ヶ月
2020年1月29日

It's unfortunate that this can only be used on my phone... I have multiple support representatives that work at a desk... I want to have them on the computer typing their responses not staring at their phone the entire time.

Insight Apparel
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年1月18日

I like the application. Very intuitive and the ability to reply quickly from the mobile app is great. I wish it was possible to show the staff avatar in Shopify Inbox on the front end. Right now, when a staff is answering, only the message is showing, not his name, neither his avatar.

AWAKE
フランス
アプリの使用期間:2ヶ月
Shopifyが返信しました 2022年1月22日

I'm glad to hear that you've found the app intuitive to use and helpful for your business! I'll be sure to pass on your comments regarding the staff avatars to our app development team as I can see why making the changes you've suggested would be helpful. Thank you for getting in touch. -Victor, Shopify Support

2020年5月6日

I was very disappointed when i saw that you did not have the application for Android, it's extremely unfortunate the application looked really good.

La boutique des gothiques
フランス
アプリの使用期間:4ヶ月
Shopifyが返信しました 2020年5月12日

Thank you for your feedback. We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat.

You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".

2023年10月24日

Nulla da aggiungere alle 5 stelle! App perfetta per inserire la chat nel proprio sito, personalizzare l'interfaccia, la velocità di gestione direttamente dalla dashboard, non si può volere di più!

merceriegermaine
イタリア
アプリの使用期間:4日
2023年9月5日

goodz

QUALIGLOW
オーストラリア
アプリの使用期間:2ヶ月
2021年8月16日

how do u delete this app? i didnt ask for this to auto intergrate on my site. terrible. someone please help

Viral Media Boost
アメリカ合衆国
アプリの使用期間:4ヶ月
2019年8月20日

At the moment this app is just not worth using.

1.) You cannot customise the chat bubble. (So you can say 'Need help - Click here' for example.)
2.) It seems to be very delayed. A customer asks a question, the ping app takes a few seconds, then when you reply it doesn't instantly go back to the customer.
3.) No Desktop support - Whilst you can use Ping App on iPhone it would be better for our staff if they can reply within a browser. It would be much faster as they are already working within a browser.
4.) No sound notifications
5.) No offline messages available, so expect annoyed customers around the world, when you wake up in the morning.

Editors Keys
イギリス
アプリの使用期間:4ヶ月
Shopifyが返信しました 2019年8月21日

Hello Editors Keys,
This is all great feedback, and rest assured that the team is paying close attention to these feature requests and frustrations about the current limitations. Many of these features are already on our roadmap.

Thanks for your patience while we work to release the next version of Shopify Chat.

Best,
Ellen

編集日:2022年3月1日

It works great from the first moment i installed it.
Customers really like immediate chats.
For us it is a great tool to just give that little bit extra.

CosCos.es
スペイン
アプリの使用期間:4日