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Impressive and quick response, it boost my sales and helps a lot.
Wirklich gute App! Allerdings wäre es super, wenn man weitere Anpassungen vornehmen könnte. Bzw. den "Text Area" von 44px auf 120px höhe erweitern könnte. Wenn man eine Hintergrundfarbe setzt, geht die Text Area ganz schön unter. Also ist nicht sehr accessible.
It's okay. Could be better
Very helpful and easy to use, only addition we would like would be to be able to attach documents
Il serait préférable que sur l'application mobile une notification soit envoyée lorsque nous nous faisons déconnecter de l'app... car sans cela, nous ratons de nombreux messages...
It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers.
Besides that, it is a good product.
Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!
So far it has been a very good experience.....
We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.
Very convenient!