レビュー (6,117)

総合評価
4.7
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の14%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
編集日:2020年6月23日

THE ONLY REASON WHY I DON'T USE IT IS BECAUSE I CAN'T HEAR THE NOTIFICATION SOUND ON MY iPHONE - IT'S NOT LOUD ENOUGH!!!!!!! i

Download Business Course
イギリス
アプリの使用期間:2年以上
Shopifyが返信しました 2020年9月11日

Hi Download Business Course!

I'm sorry to hear you're having issues with the notification volume. New messages from a buyer through Shopify Chat should create a notification ...

2023年8月2日

es gibt kein schliessen Button und man kann das Fenster auch nicht klein und dezent machen. Auf jeder Seite taucht es ungefragt wieder auf.
Einstellungsmöglichkeiten sehr bescheiden.

inn-out-shop
ドイツ
アプリの使用期間:2年以上
2021年4月6日

I was not able to see the chat close window on my mobile phone, even though I could see it in shopify preview. On actual mobile phone, it just disrupts my store with no close button

Santivia - Your Way To Good Health
シンガポール
アプリの使用期間:2年以上
Shopifyが返信しました 2021年4月9日

Hello Santivia - Your Way To Good Health, thank you for taking time to leave a review.

I'm sorry to hear that your customers are having issues on mobile closing the Shopify ...

2020年8月18日

App simply doesn't work, losing sales because it doesn't want to load, ive tried on multiple networks just doesn't work on my phone.

Next Step Performance
オーストラリア
アプリの使用期間:2年以上
Shopifyが返信しました 2020年11月3日

Hello Next Step Performance,

Thank you very much for your review and so sorry you were having issues. We have released several fixes for any problems you were encountering ...

2021年6月17日

The only good thing about this is the order lookup. Otherwise it's very, very basic. Needs a lot of improvement to do things like missed chats, tell customers that you're offline, etc.

Zero Waste Co
オーストラリア
アプリの使用期間:2年以上
2023年1月17日

I am having this error for more than 2 months.
"An error occured: Could not login to Inbox, please try again later (1000)"

Asked for support and haven't had any support.
Yesterday, I deleted the sale channel but it is back on my sale channel list. (How!!!)

Can anyone help me use or delete this thing?

Kira the Cat
オーストラリア
アプリの使用期間:2年以上
Shopifyが返信しました 2023年2月28日

Hey there, Kira the Cat. Thank you for taking the time to leave us a review for Shopify Inbox. That error you're receiving there is definitely something we want to assist you ...

2021年7月29日

This app is so poorly designed it's almost impressive. Neither the mobile app or the browser allows for switching between shopify stores, so once you logged in from a store, that's where it is. I have three stores so I have to have one in the mobile app, the other on Chrome and the third in Safari just be able to answer customers on all three. Even if you click links from an email, designed to ...

Blasted RC
デンマーク
アプリの使用期間:2年以上
2021年11月26日

Something doesnt work at all now ... When we want to go inside this app, The page say There’s a problem loading this page There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page
(opens a new window) for updates and try again later.

ToysGamesPuzzles
カナダ
アプリの使用期間:2年以上
Shopifyが返信しました 2021年11月30日

Thank you for notifying us of this issue here and for writing your review. If you have not done so already, I would recommend trying to log into your Shopify store through ...

編集日:2019年9月11日

First off.. I d give it "0" stars. When adding it just goes in a redirect circle. Secondly advertise it is only for ios users before you recommend to download it with big download button? Huge disappointment! Bad planning on someone's part.

Boceans of Cape Cod
アメリカ合衆国
アプリの使用期間:2年以上
2021年4月17日

I have not been getting notifications that people have been messaging my store! It has caused me to lose customers, never using this app again.

SKCStencils
アメリカ合衆国
アプリの使用期間:約2年
Shopifyが返信しました 2021年4月19日

Hello SKCStencils, thank you for the feedback and review.

I'm sorry to hear that you've had issues using Shopify Chat with Shopify Ping. We have both mobile and desktop ...