Shopify Inbox

I like that I can connect with customers in real time to provide them support.

I'm incredibly satisfied with the app and my overall experience with Shopify! Having migrated from WordPress and WooCommerce, where I had a dreadful experience, as it crashed in just one day, I can't express how thrilled I am to be here! Especially since my company produces custom luxury faux fur coats, and having an online chat feature for direct sales is crucial for us.

A good way to communicate with customers.

Kullanımı gayet rahat ve başarılı bir uygulama

So far it has been a very good experience.....

Does everything I want it to.

Love this app!!!!

Good enough, good experience

Would be great if there were additional features;
1. landing page, this would allow you to share a contact us page where a customer is prompted to begin conversing.
2. an email address, then this could be used for unified communications, emails are received as chats and can be responded to as chats.

It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.