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It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.
Thank you for writing your review and for sharing with us your experience using Shopify Inbox thus far, and I'm glad to hear that it's proven useful! I can see why allowing customers to get in touch without having to provide this information would make it easier for them to reach out, and I will be sure to pass this suggestion onto our development team. Thanks again. -Victor, Shopify
good
El servicio de shopify inbox es bueno pero estaría mejor que fue in-app y no otra ventana. Esa función haría que la mensajería sería más rápida y eficiente.
this not a bad little app. very easy to navigate.I really like this App. Thank you For your help, and the vision you make for everyone to become an entrepreneur.
Hi Legging Society, thanks for leaving a review.
We are glad you find the Shopify Chat app easy to navigate. We hope that it helps to communicate with your customers and grow your business!
If you have any feedback or have any questions at all, please do send us an email directly at ping@shopify.com or via the support link inside the app on your phone.
Thanks again,
Ruby C.
Senior Support Specialist - Ping
I'm still learning and don't have any complaints yet other than it doesn't appear customers can text through here or use any other method but the chat. A few years back when I tried shopify out, they had a Shopify Chat App that had all used all methods and it glitched a lot (I was an Android user and it was mainly for iOS). This is definitely much better.
What a pity that we cannot use one Shopify Inbox for 2 shops at the same time (if U want to use Inbox for next shop U need to log out and login). Other things are really great!
Hi there, 4kidspoint.pl. Thanks so much for taking the time to leave a review for Inbox! Your feedback regarding not being able to switch between stores in app has been a feature requested in the past! I'll put forward an additional feature request to the team on your behalf, so they can be reminded how much this functionality is desired. If you have any additional feedback for us, feel free to reach out! -Imogen, Shopify Support
I find it hard to use on the mobile app, but desktop is ok. I didn't realise there was an option to turn on notifications on the desktop which would have been useful early on.
Très bon plugin, des fonctionnalités intéressantes, directement liés à shopify et Facebook. Avant je dépensais plusieurs centaines d'Euros par mois pour un service équivalent, le fait qu'il soit gratuit est un gros plus. Il y a par contre plusieurs axes d'améliorations enviable, l'idéal étant qu'il puisse fournir un service comparable à celui de Tidio (par exemple)
I have the chat open on my laptop and my computer but they don't update. If I "close" a conversation one on my computer, it stays on my laptop.
Excellent service to have. I love it.