レビュー (6,131)

総合評価
4.7
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の14%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年5月10日

I cannot delete conversation history. I cannot believe that. This is a really basic feature. Every message app has this except shopify. I have tried to contact developers several times but nothing happened. They don't care about privacy issues. I don't expect they will fix this soon.

BANG 행정사사무소
韓国
アプリの使用期間:11ヶ月
Shopifyが返信しました 2024年5月13日

Thank you for taking the time and sharing this review. We'd be happy to share your feedback with our Development team. However, it does take time for new features to be ...

2021年12月29日

This app is adding (1) in all titles of stores for years and they're not solving it. I've seen it also in other stores using this which affects SEO.

Frontrow
フィリピン
アプリの使用期間:約1年
Shopifyが返信しました 2022年1月11日

We appreciate you letting us know that you have been experiencing this issue here in your review. Our developers are aware of this problem and have made a change on our end ...

2024年2月2日

L'équipe technique n'est pas réactive quant au problème de forcer le client à donner ses informations personnelles avant de pouvoir accéder au chat.

Plouf!
フランス
アプリの使用期間:約1年
2022年9月13日

I wish there were more customization features, being able to control the size of the box, and font. The chat box takes a big chunk of the website. There is also no control over the auto pop-up.

Sofia Al Asfoor
バーレーン
アプリの使用期間:約1年
Shopifyが返信しました 2022年10月7日

Thank you for taking the time to share your feedback with our team. We appreciate your request for more control with styling of the app, and we will be sure to share this ...

2022年11月4日

Email notifications for every damn message sent! What a pain in the rear. HOW DO I SHUT THIS CRAP OFF?

Built eBikes
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2022年12月28日

Hey, there. Thanks for taking the time to leave us a review for Shopify Inbox. We appreciate you letting us know that the amount of notifications you're receiving are ...

編集日:2021年7月16日

absolutely terrible once again!! I dont know who is responsible for the development of this branch, but it should be fired long ago. Shopify inbox is almost as bad as the previous iteration: 1 - When a customer tried to start a conversation the dialog caption is asking for payment info, when presenting a field asking for the email. Payment info?? What?
2 - app continues to fail to notify, or ...

Bem&star Essencial
ポルトガル
アプリの使用期間:約1年
Shopifyが返信しました 2021年2月3日

Thank you Bem&star Essencial for your review, feedback and patience!

I understand the frustration of not having access to same the same features offered on iOS for Shopify ...

2023年10月9日

not good it blocks my menu and blocks online store on mobile

Livelite Athletica
カナダ
アプリの使用期間:約1年
Shopifyが返信しました 2023年10月11日

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's ...

2021年8月2日

Why we cannot give negative stars?? Minus 1000 for us, it installed by itself on a perfectly working chat (Ping) and is now asking our customers for their phone number to start a simple chat, we basically lost every contact with our customers, shame on you!

Ariel's Vibes
アメリカ合衆国
アプリの使用期間:約1年
2021年6月23日

We got this app with the hope of converting site traffic into sales. Unfortunately, this app has been crashing from the start. 1. We're able see msgs being sent from the site but receive error msg when trying to reply:
3. Unable to open the App after closing, kept getting the 'white screen of death' with the Ping logo
4. At app startup, keeps going back to setup: 'Add Shopify Chat'

Ziziphus Skin
カナダ
アプリの使用期間:約1年
2021年11月30日

Can't work. I can't view my message. The web can't be loading this app may have a big problem. I have try several day it is still can't view it. How to do that? come on. omg.

Hifi-express
中国
アプリの使用期間:12ヶ月
Shopifyが返信しました 2021年12月1日

Thank you for writing your review and I'm sorry to hear that you've had this issue. If you can't load the app I would recommend checking that you have the latest version ...