Shopify Inbox , 4,373件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の14%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2023年6月27日

constantly being harrased by marketers, freelancer & fake shopify employees.
so if youre interested in that then here you go.
i turned off the chat & inbox but yet IM STILL GETTING THESES SPAM MESSAGES

Majestic 5 Printz
アメリカ合衆国
アプリの使用期間:7ヶ月
2023年5月26日

Shopify inbox is all spam. It’s a waste of time and detracts from actual customer engagement. Wish it were more reliable and could filter the bots out.

WearWells
アメリカ合衆国
アプリの使用期間:11ヶ月
Shopifyが返信しました 2023年5月31日

Hi, there. I understand how frustrating it can be to receive spam messages, and that your time is much better spent helping customers. You do have the option to block a conversation, though I know this can also be time consuming if you're receiving spam from multiple users. While we can't block spam entirely, we'll continue to look for ways to reduce it. Thanks for taking the time to share your review! -Sophia, Shopify Support

2023年10月9日

not good it blocks my menu and blocks online store on mobile

Livelite Athletica
カナダ
アプリの使用期間:約1年
Shopifyが返信しました 2023年10月11日

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's position vertically. If you need assistance with that, please don't hesitate to contact our authenticated support team: https://bit.ly/2AWw5VA. Thank you! -Shay, Shopify Support

2023年8月24日

chat icon is directly over Checkout button for some themes and diasables function of it. not recommended...

OceanWash
ドイツ
アプリの使用期間:5ヶ月
Shopifyが返信しました 2023年8月29日

Hi, thanks for taking the time to share your review with us. Our developers are aware of the issue with the chat icon in obstructing the cart pop-up or drawer, and have since pushed a fix for this.

If the issue still occurs on your store, please uninstall the Shopify Inbox app, then reinstall it again as this should help fix the issue. If it doesn't however, you can get in touch with our support team via the Help Center: https://shopify.link/qLKl so that we can conduct a more in-depth investigation on your account. Thanks! -Kimi, Shopify Support

2023年6月17日

it is a spam magnet!! get it if you want to be inundated with nigerian digial marketers every hour of the rest of your life

DecksyDesigns
オーストラリア
アプリの使用期間:4ヶ月
Shopifyが返信しました 2023年6月20日

Hi, there. We appreciate you reaching out and sharing your experience. Earlier last month, our development team enabled hCaptcha to Shopify Inbox to help reduce spam and blocking conversations one by one. If you'd like, you can give the app another try to test out this new feature. We hope this helps! - Moira, Shopify Support.

2023年8月14日

I liked the instant connection with my customer! But I got ~10-20 people chatting and wasting my time: I am a Shopify Expert and I can help you......
Crazy! I disabled the app! Sad!

Vetted Valuables
アメリカ合衆国
アプリの使用期間:7ヶ月
Shopifyが返信しました 2023年8月15日

Thank you for your review! -Emily, Shopify Support

2023年10月30日

not working for out company, app won't let you exit on mobile or go back to the main page with the insane questions

Abode Jungle
イギリス
アプリの使用期間:約2時間
2023年12月29日

No funciona, es una app inutil!!!!

Frikopolis
ブラジル
アプリの使用期間:約12時間
2023年8月2日

es gibt kein schliessen Button und man kann das Fenster auch nicht klein und dezent machen. Auf jeder Seite taucht es ungefragt wieder auf.
Einstellungsmöglichkeiten sehr bescheiden.

inn-out-shop
ドイツ
アプリの使用期間:2年以上
2023年7月12日

Je n'ai que de la publicité de développeurs des US, Ouganda ...etc C'est désagréable et ca ne peut pas se parametrer. Donc j'arrête

lebijoudentelle
フランス
アプリの使用期間:約2ヶ月