Shopify Inbox , 4,371件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の14%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2024年4月24日

Inbox is very helpful for my online store. It help to chat to the customers automatically or manually . Thank you for the app.

Shalom-stores.com
インド
アプリの使用期間:23日
2024年2月21日

Works fine - but doesnt make any sense that it no multi language.

Shopify build it and Shopify build markets / Translate & Adapt.

NorthernLegacy
デンマーク
アプリの使用期間:4ヶ月
2024年2月26日

Good basic tool. Would be nice to have more features like what is in the Shopify Support teams chat.

Hippie Hypnotism
アメリカ合衆国
アプリの使用期間:3ヶ月
Shopifyが返信しました 2024年3月8日

Hello, there. Thank you for taking the time to leave a review for Shopify Inbox. We're glad to hear you like the app! If you would like to share specific feedback with our team, we'd be happy to have a chat with you and explore options for your needs. Feel free to reach out to our team here: https://shopify.link/WJna. -Rick, Shopify Support

2024年3月6日

It works really good, but there are some things which you can't change.

1.) There are only pre fixed position for the chat symbol. For us you have to put it very high and this doesn't look good.
2.) You are not able to change the chat symbol to match the CI of your site.
3.) It's not possible to make the chat bubble small enough, even on the smallest size it's really big, especially on mobile.

So if you are looking for something more designable, I would recommend something different.

Edelsteinerei
オーストリア
アプリの使用期間:約2ヶ月
2024年2月14日

needs a photo of staff

Off Road Canada
カナダ
アプリの使用期間:4ヶ月
2024年1月19日

works great ... I would like to learn more about it and find a way to do a pop-up notice to more easily respond. In my opinion, there should be a pop-up window option on a desktop/laptop or at a minimum a popup window/notification bubble or something on the dashboard to indicate a new message and allow for a more timely possibly live customer interaction.

Traveling Bags
アメリカ合衆国
アプリの使用期間:1年以上
2024年2月12日

Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.

INDIAN SLINGSHOT
インド
アプリの使用期間:約2ヶ月
2024年4月24日

so far so good

Infinite Visibility
アメリカ合衆国
アプリの使用期間:3日
2024年2月27日

Very good app. The problem is it does not work with Kallas theme at all. It causes glitches on mobile site, screen flickering, and the modal window not opening fast or closing... Buggy

Voyageprint
アメリカ合衆国
アプリの使用期間:11日
Shopifyが返信しました 2024年3月8日

Hey, there. Thank you for taking the time to leave a review! The Shopify Inbox app is designed to work across most themes - however if you are seeing a specific issue on a theme, your best bet would be to first reach out to the theme developers to see if there's any issues on their side: https://shopify.link/7MJw. After that, feel free to contact our own team and we'd be happy to take a closer look: https://shopify.link/WJna. -Rick, Shopify Support

2024年3月2日

the live chat does not update side by side i have to close the chat and come back:(

ezzewak
パキスタン
アプリの使用期間:9日
Shopifyが返信しました 2024年3月7日

Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support