レビュー (5,656)

総合評価
4.7
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の14%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年10月27日

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.

The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations.

Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.

ONFLAIR
ドイツ
アプリの使用期間:3年以上
編集日:2024年11月3日

It is getting better by the day.
Can do with some options. But for a free app it shoud get 5 Star.

4 Star now for asking me again for a review.
And if you ask me for a review why should I have to agree to your Terms and Conditions.

Oliross Solar
南アフリカ
アプリの使用期間:約1年
2024年10月16日

This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.

Adam's Gear Solutions
アメリカ合衆国
アプリの使用期間:2年以上
2024年10月4日

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

African Traditional Home and Wear
南アフリカ
アプリの使用期間:2年以上
2024年10月31日

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

Vitamin Friends
アメリカ合衆国
アプリの使用期間:約3年
2024年10月24日

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Top Shop Premier Maltby
イギリス
アプリの使用期間:約2ヶ月
2024年8月19日

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!

SHARKSKIN USA
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年7月30日

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

MVHStudios
イギリス
アプリの使用期間:2年以上
2024年9月26日

does a decent job crafting answers

Goodwear USA
アメリカ合衆国
アプリの使用期間:2年以上
2024年7月22日

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Leadership Books
アメリカ合衆国
アプリの使用期間:1年以上