レビュー (5,277)

総合評価
4.7
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の13%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2026年1月16日

非常に重宝しています。
お客様も問い合わせがし易く、過去の問い合わせや経過を確認しやすくとても便利です。

ゆったり・あったか靴下 - 想いやり -
日本
アプリの使用期間:約2年
2026年2月13日

Excellent app – highly recommended! Shopify Inbox is an essential tool for managing customer conversations quickly and professionally. The interface is clean and intuitive, notifications are reliable, and the integration with the store is seamless. It helps me respond faster to customers, improve the overall shopping experience, and even boost conversions. A must-have for anyone running a Shopify store

Ciaomarkets
イギリス
アプリの使用期間:5年弱
2026年1月22日

The Shopify Inbox app is really great and very helpful. It would be even better if customers could submit their phone number before contacting support. Also, image quality becomes low when sending images, which needs improvement. Other than that, everything is excellent.

RevEx Gear
イギリス
アプリの使用期間:約1年
2026年3月5日

Shopify Inbox is easy to set up and helps me chat with customers directly on my store. I like that I can see what customers have in their cart while replying. Sometimes notifications are a bit slow, but overall it’s a helpful app.

Botanical beauty
アメリカ合衆国
アプリの使用期間:6ヶ月
2026年1月20日

So much simpler and effective than our previous third-party chat (Tawk.io). See the customer contact info and their cart helps so much with product questions. And the mobile app is just perfect for responding quickly. I'm so glad Shopify integrated this and offers a free solution to a common problem.

Union Jack Tools
アメリカ合衆国
アプリの使用期間:4ヶ月
2025年12月9日

All good, it does what it should do.
The only problem, but I think it's more of a Shopify issue, is that sometimes on the mobile app it does randomly log out and I can't know, so I stop receiving notifications.

Genco Outdoor
イタリア
アプリの使用期間:約2年
2026年2月7日

Shopify Inbox has been a game changer for customer support and conversions.
It’s simple to set up, integrates perfectly with the store, and the instant answers + quick replies save a ton of time. I love how it keeps conversations organized and helps respond faster without sounding robotic. Highly recommended for any Shopify merchant who wants better customer experience and higher trust.

Riverlifeshop
アメリカ合衆国
アプリの使用期間:2ヶ月
2025年12月2日

No issues, like that ai drafts responses, that over time are getting better and better and i often just have to push send when I answer queries now.

Tuhi Stationery Ltd
ニュージーランド
アプリの使用期間:3年以上
2025年12月16日

Great for keeping in touch with current and potential customers. On Apple devices you can bypass focus modes to ensure messages come through without delay.

Dobsons
ニュージーランド
アプリの使用期間:7ヶ月
2026年2月6日

Eenvoudig en zeer basic, maar heel prettig om mee te werken.

Boxspring.nl
オランダ
アプリの使用期間:約4年