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this app helps me always connect to my visitor and answer to their questions
There is no sound notification when a message arrives. Its bad
Thanks for taking the time to leave your feedback.
We understand that this is frustrating as you should be able to receive notifications with sound for Inbox.
Within Inbox settings you can check that your "Push notifications (desktop and mobile)" are enabled. On your mobile device, you also need to have the sound notifications enabled under your general phone settings.
If you still are having trouble receiving sound notifications please reach out to us at inbox@shopify.com and we can assist further. Thanks!
- Shopify Inbox Team
i really appreciate this feature as we can easily talk to our customers and can solve there queries
also we want to the option of taking mobile Number from customer instead of email.
Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.
very good, easy to use!
Easy to use and get notifications from customers per set-up
It is a good tool to stay in contact with customers in a faster and more dynamic way then through emails.
Salve, consiglio questa app perchè oltre ad essere efficente, dispone di un vasto bacino di utenti.
helps streamline and so much nicer to not manage CS in email and keep within a space where all employees have easy visibility