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Good so far, I like that I can answer the chats and emails from my phone when I am not at the computer and the notification sound and icon make it obvious what kind of message it is.
The app is useful, and it does help with communicating with customers. However I can not say much more as my store is yet not busy.
it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.
So far i have been very happy with Shopify for my shop. I would highly recommend to anyone thinking about launching an ecommerce site.
Hi Grower-X, thank you for the 5 star review and recommending Shopify Chat!
I'm so glad that you are happy with Shopify and would recommend ABC and the platform to entrepreneurs. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Great tool to have. Thanks.
absolutely love it.
Easy to use, and very well-integrated with our Shopify store (duh, it's first party).
Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.
The app works great and keeps me in touch with customers, 5 stars from me.
Recommend to anyone. Mick from Nu Me Health ltd.
Very easy !
I like this app. I've connected my cell phone and can trust that if a customer has a question I will be able to respond to it right away.