Recensies (5.854)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
19 november 2024

works amazing

James Leather
Verenigde Staten
Meer dan een jaar gebruiken de app
4 september 2024

I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.

lisanoto
Canada
Ongeveer 2 jaar gebruiken de app
Shopify heeft geantwoord 18 november 2024

Thanks for taking the time to share your feedback. This sounds like a bug that we would like to look into and help you fix for your shop.

Please reach out to us at inbox@shopify.com and our developer team can help you with this issue.

- Shopify Inbox Team

7 november 2024

Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service

The Wellness Hub
Canada
Ongeveer een maand gebruiken de app
28 september 2024

Great app, easy to use, highly recommend it.

CERABELLA
Roemenië
Ongeveer een jaar gebruiken de app
8 november 2024

this app helps me always connect to my visitor and answer to their questions

Saya
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
28 oktober 2024

Easy to use an setup.

Dogwatch Art Co.
Verenigde Staten
Ongeveer een jaar gebruiken de app
10 september 2024

I makes customer communication really easy and everything - the inbox and chat are in one place!

Natural Spa Supplies
Verenigd Koninkrijk
7 maanden gebruiken de app
27 augustus 2024

There's no way to restrict notifications from reaching you at all hours! Even if you set the times the chat is "available" you still get a notification on the app every single time a customer messages no matter the time. This is a basic feature they should have.

Industry Hardware
Verenigde Staten
Bijna 4 jaar gebruiken de app
Shopify heeft geantwoord 18 november 2024

Thanks for sharing your feedback, we understand that this would be frustrating and have shared it with our product team.

Currently we do not have a way to restrict notifications during certain hours within our app. A solution for the time being could be to snooze notifications on your device during your unavailable hours. On iOS this is set under the "Focus" settings (i.e. you can silence the Inbox app specifically during certain hours). On Android this should be called "notification snoozing".

Hope that helps! Feel free to reach out to us at inbox@shopify.com with any further questions.

- Shopify Inbox Team

18 december 2024

Nice app, working good.

Moebelbox24.de
Duitsland
Ongeveer een maand gebruiken de app
1 oktober 2024

Muy bien para resolver dudas en el momento que el cliente esta mirando la pagina web

Wood Addicts
Spanje
Meer dan 2 jaar gebruiken de app