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works amazing
I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.
Thanks for taking the time to share your feedback. This sounds like a bug that we would like to look into and help you fix for your shop.
Please reach out to us at inbox@shopify.com and our developer team can help you with this issue.
- Shopify Inbox Team
Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service
Great app, easy to use, highly recommend it.
this app helps me always connect to my visitor and answer to their questions
Easy to use an setup.
I makes customer communication really easy and everything - the inbox and chat are in one place!
There's no way to restrict notifications from reaching you at all hours! Even if you set the times the chat is "available" you still get a notification on the app every single time a customer messages no matter the time. This is a basic feature they should have.
Thanks for sharing your feedback, we understand that this would be frustrating and have shared it with our product team.
Currently we do not have a way to restrict notifications during certain hours within our app. A solution for the time being could be to snooze notifications on your device during your unavailable hours. On iOS this is set under the "Focus" settings (i.e. you can silence the Inbox app specifically during certain hours). On Android this should be called "notification snoozing".
Hope that helps! Feel free to reach out to us at inbox@shopify.com with any further questions.
- Shopify Inbox Team
Nice app, working good.
Muy bien para resolver dudas en el momento que el cliente esta mirando la pagina web