Recensies (5.735)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 6 september 2022

Shopifyの標準機能として、よくできていると思います。
スマホのアプリはよくできていて、お客さまの問い合わせにすぐにお応え出来ます。
FAQのツリーと統合できたり、簡単なフォームをお客さまに提示できると尚良いです。

備前屋本店
Japan
Bijna 3 jaar gebruiken de app
11 mei 2020

When the Google crawling machines are indexing my website they are recognized as a new visitor (new IP address) and read the meta title with (1) in front, so my pages are indexed with (1) in front of the meta title. Not good!

Venchi Chocolate USA
Verenigde Staten
Bijna 3 jaar gebruiken de app
Shopify heeft geantwoord 12 mei 2020

Hi Venchi Chocolate USA,
Thank you for your feedback. Our developers were able to resolve the issue you were seeing, in which the (1) notification appeared before page titles in Google searches. However, Google's site crawlers can take a few weeks between rounds, so it may take some time before the page titles are indexed without the (1).

You can speed this process up by asking Google to re-crawl your URLs - https://support.google.com/webmasters/answer/6065812?hl=en

Or by resubmitting your sitemap - https://help.shopify.com/en/manual/promoting-marketing/seo/find-site-map

If you have any further questions please don't hesitate to ask. You can reach us at hellokit@shopify.com

14 maart 2024

Me gusta y ha sido de mucho provecho, para animar a los clientes a comprar mis productos.

Clarissa Aguiar
Mexico
Ongeveer een jaar gebruiken de app
Bewerkt 20 februari 2024

I used this app to respond to customers. Since I am new to Shopify, its a great feature to help me respond quicker.

Sterling Dove
Verenigde Staten
Bijna 3 jaar gebruiken de app
20 februari 2023

Shopify Inbox ist ein wichtiger Teil unseres Onlineshops weil es uns ermöglicht, direkt mit unseren Kunden zu kommunizieren und sie beraten zu können. Einfach in der Installation und noch einfacher im täglichen Gebrauch.

Schmückstück
Duitsland
Bijna 3 jaar gebruiken de app
14 augustus 2019

Needs PING app to work which is only available on Apple and not Android... ignoring a majority platform? BYE

Flawless Vape Distro SA
Zuid-Afrika
Bijna 3 jaar gebruiken de app
Shopify heeft geantwoord 19 augustus 2019

Hi Flawless Vape Distro SA,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants!

Best,
Ellen

2 juni 2022

Easy to use and install. Customers seem to really like the convenience of sending a quick message and I like the ease in which I can answer them. I highly recommend it.

CastleWare Baby
Verenigde Staten
Bijna 3 jaar gebruiken de app
Bewerkt 6 maart 2021

Great app to use for customer service and I'm using this app for the last 7 months in different stores first it has some issues but now it's fine

AliJayGlobal
Canada
Bijna 3 jaar gebruiken de app
Shopify heeft geantwoord 10 maart 2021

Hi AliJayGlobal, thank you for the awesome 5 star review!

I'm so glad to hear that Shopify Chat has been great tool for providing customer service. Hopefully, you are seeing an increase in conversion too. Our developer team is working hard on taking our merchant feedback to improve the app with every version released.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

16 november 2023

Shopify Inbox is efficient and user-friendly, streamlining customer communication superbly. It lacks some advanced features but overall enhances business interaction. Recommended for small to medium-sized stores. Adheres to terms, no incentives involved.

Michael's Exotic Peppers
Verenigde Staten
Meer dan 2 jaar gebruiken de app
30 september 2022

I love this App It even works on my phone and I dont miss a sale opportunity it just works. A MUST HAVE!

AndreaGioco Anime
Verenigde Staten
Bijna 3 jaar gebruiken de app