Recensies (5.729)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
29 maart 2024

The app works well. Would be nice with built-in translation tool as we use it for multiple languages

Project Nord (JP)
Denemarken
Ongeveer een jaar gebruiken de app
4 maart 2024

YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES

Datsun Garage
Verenigde Staten
Meer dan 2 jaar gebruiken de app
30 maart 2024

Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.

StoresByNico
Denemarken
3 maanden gebruiken de app
24 mei 2024

Easy for customers to get answers they would need.

Needfuldeals
Verenigde Staten
3 maanden gebruiken de app
27 november 2023

I love this app and it saves us a lot of money being able to provide chat internally so easily. If you added better reporting I would change this to 5 stars.

Chuck & Don's
Verenigde Staten
8 maanden gebruiken de app
17 mei 2024

Interaction with customers may need a more friendly respond

Stylish3Tees.com
Verenigde Staten
Ongeveer een maand gebruiken de app
2 december 2023

Most of my customers are unable to receive my responses even when they are online, and also my responses are going to their spam and junk folders so a lot of the times they don't even know that I've responded to their inquiries.

Joytopia
Verenigde Staten
11 maanden gebruiken de app
Shopify heeft geantwoord 4 december 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

31 december 2023

Dev team finally fix shops switching function and it works.

Suggestion:
1. Add "Long press msg to reply" function like whatsapp, so seller can reply each questions precisely in inbox.

2. Add "Recall / Delete" function which both parties type wrongly.

3. Improve uploaded picture quality, we need display HD pic.

4. Just copy everything from whatsapp will do.

Ti-Parts Titanium
Singapore
6 maanden gebruiken de app
18 december 2023

Pretty good,

Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.

Whisky Drop
Canada
Meer dan een jaar gebruiken de app
18 december 2023

Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.

Ekoh-Store
Nieuw-Zeeland
Ongeveer 2 jaar gebruiken de app