Recensies (4.758)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
14 december 2023

Es súper práctica para atender sobre la marcha consultas de clientes. Creo que esta inmediatez y cercanía son muy apreciadas por las personas, y mejoran su experiencia de usuario de la tienda.

La app funciona muy bien tanto en pc/portátil como en móvil (IPhone).

La recomiendo 100%.

Mila Bonis Cosmética Natural
Spanje
Ongeveer een jaar gebruiken de app
2 oktober 2023

Love the app - we can answer quickly and efficiently and handle our clients almost as quickly as they message us.

LiviRae Lingerie
Verenigde Staten
4 maanden gebruiken de app
26 december 2023

il est super bien et fzcile

Candyking
België
Bijna 2 jaar gebruiken de app
Bewerkt 29 april 2024

Easy, fast and integrates perfectly. You can see their cart and location, but you cannot instigate conversations. I would recommend.

Tentsile
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
17 juli 2023

was very good. I can speak with my clients every day, every hours. It is a good and useful application.

Happy Pets
Verenigde Staten
2 maanden gebruiken de app
Bewerkt 13 november 2023

For a free app it works fine. If basic message templates were added for instant answers that would save us a lot of time. Other apps have them. Easy, peasy.

SLEEPZZZ .
Australië
3 maanden gebruiken de app
Shopify heeft geantwoord 23 augustus 2023

Hi, thanks for taking the time to leave your review here with us. I'm sorry to hear that you've had a negative experience with our live support team. If you're looking to allow your Staff members to access specific features of Inbox, you'll need to set them up with the correct permissions: https://shopify.link/05Qk on their Staff account, as detailed below.

- To reply to customer messages: ‘Customers’ permissions
- To send product pages in chats: ‘Products’ permissions
- To send discount codes in chats: ‘Discounts’ permissions
- To send draft orders in chats: ‘Draft Orders’ permissions

If you still need further help however, I encourage you to contact our live support team once more: https://shopify.link/qLKl, so that we can have another try at assisting you. Thanks! -Kimi, Shopify Support

25 juli 2023

great app, looks like people want use the online chat more and take a good experience with the customer

Zelda Cards
Hongkong SAR van China
3 maanden gebruiken de app
7 november 2023

straightforward, convenient, love that it has the customer information and what they ordered next to the chat box.

galorase
Verenigde Staten
2 maanden gebruiken de app
23 juli 2023

Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password

ELECTROROYAL
Algerije
3 maanden gebruiken de app
23 juli 2023

love the simplicity of the app. Interface and interconnectivity are extremely good. and this helps me a lot.

Worthy Essentials
India
7 maanden gebruiken de app