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Nice
Shopify Inbox is a game-changer! It’s super easy to use, with all the features you need to simplify customer interactions. The fact that it integrates directly with Shopify makes life so much easier—it’s straight-up conversations without the hassle of overcomplicated CRMs or extra bells and whistles. Highly recommend it for anyone looking to boost their customer service!
I like how it integrates with my shop and my email.
Good
Great app! Works well and has helped increase my sales. I use it almost every day on both my phone and desktop and allows me to communicate with my customers quickly and anywhere!
I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!
I enjoy using shopify chat. It's easy to set up and use. Definitely recommend. There is step by step directions.Definitely recommend.
Hi The Sassy Sunflowers, thanks for the fantastic review!
I'm so glad to hear that you are finding the app easy to use and would recommend it! If you ever need assistance or have feedback, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.
Best wishes for a successful business!
Ruby C.
Senior Support Specialist - Ping
I didn't think I would like this app at first, due to some differences with the chat app I used on my old website. However, I actually really like this one! I really like how the chat threads stay in the system just like text messages, they don't disappear when the customer leaves the chat.
Übersichtliches Tool
Contact direct et plus rapide avec le client.