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I wish customers could upload images to resolve issues, then all my communication would be through the app.
Best
The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.
Otherwise, it's great!
really bad getting one through the app is really annoying and impossible
Thank you for your feedback. We are sorry you are having trouble getting through the app and would love to learn more to help us improve Inbox.
Feel free to reach out to us at inbox@shopify.com with more information about what parts of the app are difficult to navigate. Thanks!
- Shopify Inbox Team
nice
Excellent
Works well, and we don't have to worry about adding a 3rd party chat app.
This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.
it is very useful but if they give the edit option that will be very useful
Easy in use