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Excelente

Fun Fast & Friendly App Service! The mobile app is better than the desktop version. I believe the desktop should mirror the mobile app. I work from desktop most of the time.

Buenísimo

The app is simple and hasslefree. It seems to work extremely well and doesn't really have any shortcomings. We are looking at some form of integration with an AI system but it's early days yet but clearly we can see the potential is there although we assume that shop I will probably probably enhance its capabilities in this area over time. It certainly simple for the staff to use as it currently is to discuss issues with customers and also to upload attachments and instruction sheets.

This app is extremely helpful and as a result I haved closed some sales that would have otherwise disappeared into the abyss. An essential tool to speak with legitimate customers and I highly recommend it.
The only problem I have is much the same as the previous comment. Although I block them NIGERIA is a massive problem on this app. I Often get hit with "so called shopify agents from nigeria trying to solicit business, who have very thick skins and do not take no for an answer no matter how disinterested or unfriendly your response is- in other words scam artists" who badger me from dusk to dawn multiple times a day. I have been driven to responses that are not usually part of my vocabulary. I do appreciate the ability to block them as they pop up but it does not take away the frustration of having to deal with them.

I'm thoroughly impressed by the utility of this app. Its user-friendly interface makes navigation a breeze, significantly enhancing my communication with potential customers. I highly recommend it for its ability to boost customer satisfaction and drive sales.

ilove

Excellent chat system. I wish it had AI integrated into it as it adds a lot of functionality and capabilities.
Imagine if we did not have to re-respond the same answer to the same repetitive question that would be asked differently occasionally or have it communicate and automatically translate our response in the user's native language. Maybe we can upload PDF and docs and give the AI all of our files, instructions, and guidelines about our product and the system and can provide any information the end user is asking.

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I love this app! It makes it convenient and easy to respond to my customers in a timely manner. Resulting in sales.