Recensies (5.699)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
12 mei 2022

Shopify Inbox is fantastic and easy to use. It's been really great to be able to have a customer service app for free and have a place where customers can get answers and we can track messages in case someone needs more info that automations we have setup can answer. We're a small operation, so this allows us to not miss out on requests and help answer questions without have to check in to each channel we're selling through - especially Facebook and Instagram where we get the bulk of our sales and inquiries.

DC Concerts
Verenigde Staten
Bijna 3 jaar gebruiken de app
27 juni 2022

Simple and easy to use. Notifications are available which makes it easy to use. Much recommended for all small business users.

4S Graphics
Verenigde Staten
Bijna 3 jaar gebruiken de app
14 september 2022

Love this chat app. We use it on desktop & phone (IOS) so customers can reach us anytime or any place.

Bags of Room
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
Bewerkt 6 september 2022

Shopifyの標準機能として、よくできていると思います。
スマホのアプリはよくできていて、お客さまの問い合わせにすぐにお応え出来ます。
FAQのツリーと統合できたり、簡単なフォームをお客さまに提示できると尚良いです。

備前屋本店
Japan
Bijna 3 jaar gebruiken de app
Bewerkt 20 februari 2024

I used this app to respond to customers. Since I am new to Shopify, its a great feature to help me respond quicker.

Sterling Dove
Verenigde Staten
Bijna 3 jaar gebruiken de app
20 februari 2023

Shopify Inbox ist ein wichtiger Teil unseres Onlineshops weil es uns ermöglicht, direkt mit unseren Kunden zu kommunizieren und sie beraten zu können. Einfach in der Installation und noch einfacher im täglichen Gebrauch.

Schmückstück
Duitsland
Bijna 3 jaar gebruiken de app
10 december 2023

Şuanlık bir problem gözükmüyor. Temiz ve kullanışlı bir uygulama.

Joka Ben
Turkije
Ongeveer 5 uur gebruiken de app
13 november 2023

Excellent facon de commniquer avec nos clients.

Vox & Oz
Canada
Meer dan 2 jaar gebruiken de app
2 juni 2022

Easy to use and install. Customers seem to really like the convenience of sending a quick message and I like the ease in which I can answer them. I highly recommend it.

CastleWare Baby
Verenigde Staten
Bijna 3 jaar gebruiken de app
Bewerkt 6 maart 2021

Great app to use for customer service and I'm using this app for the last 7 months in different stores first it has some issues but now it's fine

AliJayGlobal
Canada
Bijna 3 jaar gebruiken de app
Shopify heeft geantwoord 10 maart 2021

Hi AliJayGlobal, thank you for the awesome 5 star review!

I'm so glad to hear that Shopify Chat has been great tool for providing customer service. Hopefully, you are seeing an increase in conversion too. Our developer team is working hard on taking our merchant feedback to improve the app with every version released.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping