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I love this App It even works on my phone and I dont miss a sale opportunity it just works. A MUST HAVE!
I'm so grateful for this app! I have successfully converted sales by connecting directly to my customers and answering their inquiries. The Shopify Inbox added a layer of trust and professionalism to my store.
It's easy to use and integrates FB's consultation. Nice and great! It would be better if it could support video uploading.
I'm delighted to hear that you've found Shopify Inbox to be easy to use and helpful for your business! Thank you for writing your review and sharing your feedback here.
I can also see why being able to add videos to Inbox conversations would be helpful when conversing with your customers, and I'll be sure to pass on your suggestion to our development team. Thanks again! -Victor, Shopify Support
Loving the simplicity and ease of this app and am excited about its possibilities. I hope that it can record sales based on customer service agent chats.
Highly recommended easy to use. It will be more useful if could access the online shop while replying
Thank you for writing your review and sharing your feedback with us here, and we appreciate your recommendation. I will be sure to pass your suggestion onto our development team as I can why it'd be useful to be able to open the online store when speaking with a customer.
I hope Shopify Inbox continues to be of use to you and your business moving forward, and thanks again for reaching out. -Victor, Shopify Support
Easy to chat with mobile or desktop customers. Will be testing it out for Black Friday week when we have the highest volume.
Hello NookSleep, thanks so much for your 5 star review! Hopefully the Shopify Chat helped during BFCM and led to more sales and great customer conversations.
Wishing you great success!
Best regards,
Veronica N.
Senior Support Specialist - Ping
Works well. We can definitely better manage communication with our customers. I would rather this be integrated within the same shopify app and not a separate app but that's just an additional improvement
Great app - so functional and so good for my store and built in to shopify- have been using it for a few weeks now - cannot imagine life without it.
I used this app it helped me effectively communicate with my client's potential and current! I have resulted in better customer service with this app.
This is a great way to stay connected with customers. It has been a very regular tool we have come to rely on.