Recensies (5.683)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
9 juni 2022

The app is useful, and it does help with communicating with customers. However I can not say much more as my store is yet not busy.

Dinglewoods
Canada
Ongeveer 2 jaar gebruiken de app
21 september 2022

it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.

MyGalore
Maleisië
Ongeveer 2 jaar gebruiken de app
22 maart 2021

So far i have been very happy with Shopify for my shop. I would highly recommend to anyone thinking about launching an ecommerce site.

Grower-X
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Shopify heeft geantwoord 26 maart 2021

Hi Grower-X, thank you for the 5 star review and recommending Shopify Chat!

I'm so glad that you are happy with Shopify and would recommend ABC and the platform to entrepreneurs. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

11 september 2022

The app works great and keeps me in touch with customers, 5 stars from me.
Recommend to anyone. Mick from Nu Me Health ltd.

Nu Me Health
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
21 maart 2022

I like this app. I've connected my cell phone and can trust that if a customer has a question I will be able to respond to it right away.

Themanshoppe.ca
Canada
Ongeveer 2 jaar gebruiken de app
12 februari 2022

Incredible app! A must-have for every business. It's incredible how it gets leads every day, the mobile app is excellent too.

Naukewe Chile
Chili
Ongeveer 2 jaar gebruiken de app
Shopify heeft geantwoord 22 februari 2022

Thank you so much for your feedback, I am glad to hear the app is working out well for you! -Ivy, Shopify Support

16 februari 2021

The app works well, however it would be much better if there were scheduled times it was On or Off for when we cannot respond.

Science Supplements - The Equine Nutrition Specialists
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
Shopify heeft geantwoord 17 februari 2021

Hello Science Supplements - The Equine Nutrition Specialists, thank you for the review and feedback.

We understand how important the hours of availability feature is for transparency with customers. While it is possible for iOS users to set up Chat Hours Availability for Shopify Ping, we are hoping to have this feature available to Android users in the coming months.

As always, keep Shopify Ping app up to date for all of the latest releases and bug fixes. If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com

All the best to your future success!

Kind regards,


Ruby C.

Senior Support Specialist - Ping

Bewerkt 21 mei 2023

Update: This app has really increased our store's response times to customers as well as helped increase sales conversion. Just 1 simple quick response has led to some great sales. Thanks Shopify!

Sorry that it took me so long to switch to Shopify Inbox from my old chat provider. The features are very valuable and the customer information really helps you tailor the customer's experience. One of the best apps that I've used on Shopify. Thanks for building this app.

Used by God
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
12 oktober 2023

Nice!!! Handful.

BeltsForBuckles
Letland
Ongeveer 2 jaar gebruiken de app
30 oktober 2023

Super easy to use

ModestMix Teas
Verenigde Staten
Bijna 2 jaar gebruiken de app