Shopify Inbox , 4.447 recensies

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 15 augustus 2019

Works well, however being tied to Ping and no translation strings available, this is still in beta. Let's wait few months.

IloinenKirsu
Finland
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 12 september 2019

Hello IloinenKirsu and thank you for your review.

Wanted to let you know that now the Chat widget and welcome message are now automatically translated to appear in the same language as your storefront. Hope that helps make Shopify Chat more effective for you.

All the best,
Ellen

7 september 2023

It gets the job done. It allows me to communicate easily with both new and existing clients. The settings are also adjustable on my cell phone I would recommend this app

BUTTERRISE
Verenigde Staten
7 maanden gebruiken de app
24 september 2022

www.luxevaas.nl is zeer tevreden over deze app. Ons service center bied onze klanten nog meer mogelijkheden om een goede conversatie te hebben met onze klanten.

www.a-decoratie.nl
Nederland
Meer dan een jaar gebruiken de app
6 oktober 2022

Great app to resolve customer queries and this helps in conversations and sales. It is a must-have app for a Shopify Store.

Awethentic Gallery
Hongkong SAR van China
Meer dan een jaar gebruiken de app
12 oktober 2022

I really like that we can see customer activity within the chat app, and I can address their questions without having to wait for them to let me know what is going on

Lifestyle@SingSeeSoon
Singapore
Meer dan een jaar gebruiken de app
26 september 2023

Thank you I like this a lot. It helps me have direct connection to my customers.

Shelly Jo Hypno Aminos
Verenigde Staten
4 maanden gebruiken de app
26 augustus 2021

THe app itself is very good but it's switching off so often that I can't say it is in usable state... I'm tired in reinstalling the app and checking everyday if it's working or not.... I will give you a tip - I'm almost 100% sure it's happening due to updates on your side, you need set some king of automation that will trigger every few hours switching on if you can't solve the problem

Pierre Francis
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
6 juni 2022

Great app! Works well and has helped increase my sales. I use it almost every day on both my phone and desktop and allows me to communicate with my customers quickly and anywhere!

Banjo Studio
Verenigde Staten
Meer dan een jaar gebruiken de app
7 februari 2021

I enjoy using shopify chat. It's easy to set up and use. Definitely recommend. There is step by step directions.Definitely recommend.

The Sassy Sunflowers
Verenigde Staten
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 12 februari 2021

Hi The Sassy Sunflowers, thanks for the fantastic review!

I'm so glad to hear that you are finding the app easy to use and would recommend it! If you ever need assistance or have feedback, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.

Best wishes for a successful business!

Ruby C.
Senior Support Specialist - Ping

27 januari 2021

I really like this App. Thank you For your help, and the vision you make for everyone to become an entrepreneur.

Haitianunion
Verenigde Staten
Meer dan een jaar gebruiken de app
Shopify heeft geantwoord 9 februari 2021

Hi Haitianunion, thanks for the review and kind words.

So glad to hear that you like the app so far. If you'd like to learn more about how conversational commerce can grow your business, I'd recommend checking out this Shopify Blog: https://www.shopify.com/blog/live-chat-customer-service

And, if you ever need assistance or have feedback, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.

Wishing you success in your business!

Ruby C.
Senior Support Specialist - Ping