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Adding the chat feature to my site resulted in an immediate increase in sales! I think it adds a lot to the trust factor for customers when visiting a site they've never heard of before
its incredible to use and so easy, makes business so much easy and my accounts manager Genisus was amazing.
great for me /no problem it does the job and seems to be usefull, have to use it a little longer :)
been using this app for months now on our website, and the app as well, no complaints, does what it supposed to :) recommended for faster communication with potential customers
The app is very easy to use and serves my purpose well. It is easy to reply back to customers and would recommend it.
Thanks so much for your valuable feedback, I am happy to hear it's working well for you! -Ivy, Shopify Support
Does what it needs to and is helpful in starting procurement
Very easy !
Muito bom, Me ajudou muito!
This app was great until the rules were changed. I can no longer reply to customers on the app--I have to go to email. That significantly changes the effectiveness of this app. Prior to the change I was able to close 5 sales.
Hey, there. Thank you for taking the time and writing this review. Due to the A2P 10DLC Compliance (https://bit.ly/3aUjNMb), there were some changes made to how messages are sent. However, if the customer is present on your Online store, you can respond directly via the chat window.
We understand that you'd like to be able to respond directly through the app, and we'd be happy to pass your feedback along to our developers. Cheers! -Elias, Shopify Support
I had no issues with the app. I ditched facebook chat for this one on all my websites and I have absolutely no regrets!
Thank you so much for taking time to leave this review. I am so glad to hear Shopify Inbox is working well for you. -Ivy, Shopify Support