Recensies (5.683)
Verfijnen
-
Op beoordeling
Very good way to have communication with our clients. The way to send emails to our clients would be missing, since we pay for our own domain and I do not have that option
great value for money. I will use it for some time to come. I like the way it connects to other providers.
Paul from Mattress Micks gives thumps up to this App, I find it very helpful when chatting with customers, sending them products and of course discounts.
me mantiene conectada con posibles clientes excelente herramienta de trabajo
We would like to be able to send videos on this
But the shortcut key settings here, can you reply automatically?
Thank you for writing your review and for sharing your feedback with us here. It is possible to set up a variety of automated messages in Shopify Inbox, including first reply and quick reply messages. You can read more about them here: https://bit.ly/3SzWriP
In terms of adding videos in your Inbox messages, this is not yet possible but I can see why this would be beneficial. I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support
We like being able to communicate instantly and interact with customers when they need us for questions.
Great app! It tells you the customer and the order typically either their last one or current one in their cart.
Its excellent.
Muito útil me ajuda a tirar as duvidas dos clientes na hora do checkout !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Occasionally, specific customers who utilize the contact page find on my website, sometimes their messages are directed solely to my personal email address and consequently do not appear within the Shopify Inbox. This diversion of messages to private email accounts can result in a lack of centralized communication and potential oversight. As a result, there might be a delay in responding to customer inquiries or addressing concerns promptly.