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This app is the most significant improvement to my store since the "If You Liked That, Then Try This". Smart, efficient, my customers like it, and I like it as well. However, it now means I can never be away from the store, since it works beautifully on my mobile device as well.
So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.
Very good app works extreemly well
great support
Great app. Easy to use. It's smoothly integrated into my store. Love it!!! Does need some improvement to make the automation process simpler. Overall it's a great app
this is very good. A little recommendation. Please give the settings to change the automated questions from the customer's perspective. I only see one "I need an update for my order" and that too cannot be customized.
Hello pearlsnlucent.com, thank you so much for your review and feedback! Glad you like the app and hope it leads to more sales for you.
I really appreciate the feedback for having the ability to edit the automated questions for the Order Lookup feature. I will bring that to our product team, thank you!
Wishing you all the best success. Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
We use the app on both desktop and mobile, so far it's been great for engagement! We're averaging a sale for 1 in 3 conversations started which is a great conversion rate for our industry. We definitely recommend!
1/3 is a great number! Glad to hear things are working well for you. Thank you for your feedback. -Ivy, Shopify Support
Excelente app.
I absolutely love the app because my customers often contact me through it and I'm able to answer any questions they have. It increased my convertion. More money for me = 5 stars for the app:)
wonderful. solved many issues in one place like a boss. really nice experience to handle all social handlers in one place, but this will be a Big boss if we can integrate WhatsApp with it.