Shopify Inbox

works well to solve any initial customers requirements or worries after purchase. I dont have any more characters to make the 100 min characters for review!

お客様の利用度が高いと思います。

Outil qui augmente et aide au contact avec les nouveaux clients, les commandes en préparation, le service après-vente.
Client saisit l'opportunité de la fenetre proposé pour surfer autrement et faire progresser son idée.
Intéressantes possibilités d'insérer des liens vers des produits et avec une image vignette !
Difficile d'accès avec le mobile (GSM, téléphone portable), dommage.

Easy to use

Very easy to use with options that I still need to follow up on to be even more efficient.

S'intègre bien. Une évolution vers un produit de ticket avec des fonctionnalités.

It is a lot better than when the app first came out but it's annoying that you still cant switch between stores without completely logging out.

Working well, it's nice to have contact with the clients. Look forward to using it more,Working well, it's nice to have contact with the clients. Look forward to using it more

Great potential BUT so many flaws that I'm looking for an alternative now....

1-Like all other reviews, I don't like that profiles are being created when someone enters their email address - I doubt this is even legal (following current privacy/GDPR regulations)

2-The fact that customer have to screenshot an image so I can see what product they're talking about is not practical. The app should be ...

It's got potential but still needs work. I rarely seem to get the notifications and miss chats often. While I'm covered with the email responses I would like to be more responsive to my customers.