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use this app all the time, makes my work easy to deal with quickly Every piece is assembled, and delivered to anyone with extraordinary care, and love
This app is the most significant improvement to my store since the "If You Liked That, Then Try This". Smart, efficient, my customers like it, and I like it as well. However, it now means I can never be away from the store, since it works beautifully on my mobile device as well.
So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.
I am using it for last one year and i found it Excellent App with user friendly interface and amazing its 100% FREE.
Highly recommended.
Excelente app.
Great app. Easy to use. It's smoothly integrated into my store. Love it!!! Does need some improvement to make the automation process simpler. Overall it's a great app
Makes it easy to communicate with customers
Por hora usei pouco ainda. Mas estou gostando bastante.
this is very good. A little recommendation. Please give the settings to change the automated questions from the customer's perspective. I only see one "I need an update for my order" and that too cannot be customized.
Hello pearlsnlucent.com, thank you so much for your review and feedback! Glad you like the app and hope it leads to more sales for you.
I really appreciate the feedback for having the ability to edit the automated questions for the Order Lookup feature. I will bring that to our product team, thank you!
Wishing you all the best success. Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
We use the app on both desktop and mobile, so far it's been great for engagement! We're averaging a sale for 1 in 3 conversations started which is a great conversion rate for our industry. We definitely recommend!
1/3 is a great number! Glad to hear things are working well for you. Thank you for your feedback. -Ivy, Shopify Support