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I love getting notifications so I never miss an inquiry from a customer. The only thing is I don't know if it screens spam or bots.
Very useful tool to provide online assistance to customers. More great improvements added all the time! Awesome.
Thank you for taking time to leave this review, and also provide this feedback suggestion. I will be passing this suggestion onto our dev team. Thank you! -Ivy, Shopify Support
I love it the app is very easy to use,
this app helps me a lot to contact a lot of costumers and convert more sales in my store thank you Shopify for this amazing app
Excelente
Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.
Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.
A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.
Very easy to use and it has increased my sales since adding this app to my store.
Great. Easy to set up and use and link to the business. Phone app means you can keep up to date with it while you are not at your desk. Cant turn it off during closed hours but this means you don't miss customers and can get back to them the next day.