Shopify Inbox

Simple to use.

グッド

At least this app works for what it's supposed to. My experience with add on apps to Shopify has been pretty dismal. This app works and puts important messages right in your store where they need to be.

it's fast and easy communication way to respond customer's query

Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed.
Highly recommended.

Very useful and helpful. You can guide your customers from anywhere from your phone so it will give you access 24/7 to your business and customer service.

it creates automatic replies

Great app for easily communicating with shoppers. Love how it is integrated into Shopify.:)

I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!

This is a ONE STAR review but when I tried to submit one star, it would not submit. I tried over and over again, but it kept rejecting and refusing to submit. So if you see this, know that I only gave it more stars so it would let me submit. I'm telling the truth for others to know. It should have been ONE STAR. I'm taking screenshots of everything to keep as proof.

What it did by refusing to let me submit ONE STAR means that this app that "supposedly" has 5,568 --- 4.7 stars --- is lying to the public because it forces people like me to give higher stars because it won't let us submit ONE star. It would only let me submit after I gave it more stars. So if you don't see one star reviews, it is because this app is lying and misleading Shopify shop owners by forcing reviews to be higher than they are, and its rating really has much lower 4.7 stars at 5,868.

This is my real review:
The app has no info to show me how to see what my customer sees. I can't see what my store's "sender" contact info is, and there is no way to find it or adjust it in any settings. And most of all, the app says my customer has no orders, but they DO have orders. There is also no help or support for it either. If you really care, email me to help me with a solution and stop preventing reviewers from leaving honest reviews with truthful feedback. Fix your app instead!