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Easy to install, no hassle and simple design.
Some customization options are always welcome, for example i would like to be able to show my webshop logo as a profile picture.
Hello Herb & Hash, Thank you or the 5 star review and the feedback!
I'm so happy to hear that you are finding the app easy to install and use. I'll share your customization feedback with our Product team - great idea to brand the chat with a shop's logo!
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
i love you it, it s a good app, so my customer love when i speak then. thanks...............................................
I have been using this for the past month or so. I haven't had a lot of traffic, but the few interactions have been helpful and and some have led to sales from "unsure" customers.
Notifications are timely and easy to address on my phone or the computer. The auto-answers option is awesome.
I used this app to respond to customer messages instantly. It helps in getting the clarifications quickly and convert.
easy way to communicate with customers, fast and efficent. The iphone app works very well also, And sends to email when i'm out - highly recomended.
Love this app. It allows us to close the deal promptly while customers are still interested. The app also identifies customers and their order info, making our investigation a lot faster. The best thing is that I can see any instant messages right on my phone and answer right away. Don't need to always sit in front of a computer anymore. Great app, highly recommended!
Very happy with the app but I hope there will be more customizations available in the future. Some texts cannot be edited at the moment which is a bit of an issue if your store communicates in a certain tone of voice.
its so nyc to meat up
ECサイト構築に易しいと思います。アプリも豊富でいいですね。これからいろいろ使ってみると、また評価が変わってくるかもしれません。インスタとの連動もうまくいきましたが、インスタ側の対応はいまいちなので、設定にだいぶ労力を使いました。