Recensies (5.677)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
17 maart 2021

Easy to install, no hassle and simple design.
Some customization options are always welcome, for example i would like to be able to show my webshop logo as a profile picture.

Herb & Hash
Nederland
Ongeveer 2 maanden gebruiken de app
Shopify heeft geantwoord 22 maart 2021

Hello Herb & Hash, Thank you or the 5 star review and the feedback!

I'm so happy to hear that you are finding the app easy to install and use. I'll share your customization feedback with our Product team - great idea to brand the chat with a shop's logo!

If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

26 juni 2022

i love you it, it s a good app, so my customer love when i speak then. thanks...............................................

flatanaup
Chili
Ongeveer 2 maanden gebruiken de app
3 april 2022

I have been using this for the past month or so. I haven't had a lot of traffic, but the few interactions have been helpful and and some have led to sales from "unsure" customers.

Albaco Collectibles
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
6 september 2022

Notifications are timely and easy to address on my phone or the computer. The auto-answers option is awesome.

Pleats and Stitches
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
30 mei 2022

I used this app to respond to customer messages instantly. It helps in getting the clarifications quickly and convert.

Planet Mango Designs
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
17 februari 2022

easy way to communicate with customers, fast and efficent. The iphone app works very well also, And sends to email when i'm out - highly recomended.

charlesbrooksphotography
Nieuw-Zeeland
Ongeveer 2 maanden gebruiken de app
9 januari 2023

Love this app. It allows us to close the deal promptly while customers are still interested. The app also identifies customers and their order info, making our investigation a lot faster. The best thing is that I can see any instant messages right on my phone and answer right away. Don't need to always sit in front of a computer anymore. Great app, highly recommended!

Frame of choice
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
2 augustus 2022

Very happy with the app but I hope there will be more customizations available in the future. Some texts cannot be edited at the moment which is a bit of an issue if your store communicates in a certain tone of voice.

Primeros
Tsjechië
Ongeveer 2 maanden gebruiken de app
7 oktober 2023

its so nyc to meat up

beauty & treatment
Maleisië
Ongeveer 2 maanden gebruiken de app
1 juni 2022

ECサイト構築に易しいと思います。アプリも豊富でいいですね。これからいろいろ使ってみると、また評価が変わってくるかもしれません。インスタとの連動もうまくいきましたが、インスタ側の対応はいまいちなので、設定にだいぶ労力を使いました。

Gifu-Gift
Japan
Ongeveer 2 maanden gebruiken de app