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I like this app in a way that it is chatting with customers on my behalf completely independently. Forwarding the order status and aske them to be patient hahahhahaha. amazing AI.
Hi Herach, thanks so much for the glowing review and feedback!
I am so happy to hear that you're finding the app easy to use and that the automated responses are saving you time.
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Please guys you need to add Whatsapp chat integration into Inbox.
I like the new updates showing customer order details. thanks
Thanks so much for taking the time and writing this review! We're delighted to hear that you like the new update on showing customers' order details. We also understand that you'd like to see a WhatsApp chat integration and we'd be happy to pass your suggestion along to our Development team.
That being said, if you need a chat integration for WhatsApp in the meantime, then we'd recommend trying something like 'WhatsApp app by Super Lemon' (https://bit.ly/3cnd55S). Cheers! -Elias, Shopify Support
So Far I Absolutely Love This app, I Love The Ease Of It & The Ability To Change Up The Message On The Messenger. I Have Zero Complaints Especially If This App Remains Free As It Should Be!
Hello FACETREASURES, thank you for installing Shopify Chat and your awesome review!
The app will indeed remain free and I hope this leads to many more sales and wonderful customer interactions.
Hope that helps! Get in touch if you need anything else, our team can be reached at ping@shopify.com.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
I just started using it a few weeks ago but it seems to be working well so far! I like that it will send responses to the customers email if I'm not available to respond right away
So far so good! Easy to set up, works smoothly and customers seems to be using it successfully. Good organisational aspect to the app too!
it is easy to go to and i love the site i would shop here again it is the best site to shop on i went to loveedgy.com and looked around to see if i could get free shipping and i did
I wish it would not log me out and force me to login in each time... it feels as if it is a little disconnected from the rest of my store... besides this, it's nothing special but works just as needed... so I am still happy with it.
(only getting too much spam)
Hey, there! Glad to hear the app is working as needed. At the current time the app does log you out in order to protect your and your customers' security, however I can definitely understand how convenient it would be to stay logged in. I'll be sure to pass that request on to our developers. Thank you! - Brie, Shopify Support
App works perfectly as described, I've gotten a lot of helpful comment's from many different people through Inbox!
really liked Shopify inbox service. In love with it. shopify inbox App is awesome as i get notification right away and able to connect with my customers.
Working out pretty well so far. Great as I can respond to Chat requests on the go, which gives my site more credibility. No issues to date.